Case Study

Case Study

Nordic Operations Management: €25K Saved in 2 Weeks

Nordic Operations Management: €25K Saved in 2 Weeks

Client

85-employee BPO company, Helsinki

85-employee BPO company, Helsinki

Outcome

€25K Saved in 2 Weeks

Summary

Summary

The Challenge: Nordic Operations Management's 5 analysts spent 60 minutes daily on manual CSV processing - downloading files, importing to Google Sheets, formatting data, and generating reports. This consumed 1,085 hours annually at €27,125 in labor costs with 15-20% error rates.

My Solution: I built custom Google Workspace automation using proven libraries, specifically adapted to their unique data structure and business workflows. The system handles their complete processing pipeline automatically while maintaining existing validation rules.

Results Delivered:

  • 83% time reduction - from 60 minutes to 10 minutes daily

  • €25,000 annual savings in labor costs

  • 100% elimination of manual data entry errors

  • 1-week implementation vs months for traditional development

  • 525% 3-year ROI with 5.8-month payback period


Client Impact: "I'm finally doing the job I was hired for. Analysis, not data entry. Strategy, not spreadsheets." — Operations Manager, Nordic Operations Management

Technical Highlights:

  • Processes 10,000+ records in under 30 seconds

  • 99.9% uptime with automated error recovery

  • Complete audit trails for compliance

  • Scales to handle 500% growth with existing team

© Copyright 2025 DataFlow Frameworks

© Copyright 2025 DataFlow Frameworks

© Copyright 2025 DataFlow Frameworks